Frequently Asked Questions
In using the Application you agree that LifeWaveTech, it’s directors or employees or affiliates have no responsibility or liability, financial or otherwise, whatsoever from any medical damage, injury or harm caused from use or misuse of this application and are not liable for any damage or risk in connection therewith.
Do Not Use if you have an Implanted Electronic Medical Device Disclaimer
Do not use this Application if you have an implanted pacemaker, defibrillator or similar.
Not a Medical Device and Not a substitute for Medical Advise Disclaimer
The Application is NOT a medical device, does not measure baby heart rate and is NOT a substitute for a doctor or professional healthcare provider advise.
Does Not Backup User Data Disclaimer
The Application does not backup user data automatically outside the user's device. It is the user's responsibility to regularly backup their data.
Use in Airplane Mode Disclaimer
To use the Application to hear baby’s heart sounds through your Apple device (iPhone, iPod or iPad) it will be necessary to place the Apple device on your body. The Application does not require cellular, wifi or BlueTooth connections to hear or record the sounds. However, your device does produce cellular radiation and you should ONLY use the Application with “Airplane Mode” ON.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and"AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, time bombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
What are the main steps when using the app?
- Use the app in a quiet room
- Remove any phone case/shell/cover (the iPhone needs to touch your skin to be able to pick up the sounds)
- Put the phone in Airplane Mode
- Start the app and place the iPhone on your tummy to listen for a clear sound. You may need to try a few different spots. Press "Record" to create a recording
How many weeks pregnant before I use the app?
20 weeks or more
Loud humming noise when phone placed on body
Make sure that you have removed the phone cover before placing the phone on your body.
Can you detect the baby heart rate?
No. This app is NOT a medical device. The My Baby Heart Sounds app is only designed to be used as a sound sensor by using the iPhone's microphone to help you listen for and record the sounds of your baby.
Any tips to get familiar using the app?
Get comfortable and familiar with the app by listening to your own heart sounds. Use the iPhone on your chest/sternum/clavicle to pick up your heart sounds.
How do I cancel my purchase or request a refund?
If you are using an Apple device, for refunds, you need to contact Apple directly. We do not control transactions as these are made directly between you and Apple. Here is a link from Apple on how to request refunds: https://support.apple.com/en-us/HT204084